Naum
Talk · PM² Conference, Skopje · May 16, 2026

The Modern MBA

How to get from an idea or a problem to your first paying customers. The full playbook from the talk.

Naum Shapkarovski
25 min · 24 slides · about 150 in the room
Naum presenting The Modern MBA at PM²
PM² 2026, “Beyond Tools. Toward Teams.”

The hardest part isn’t building. It’s starting.

In three years everything about making software changed. 2023 was every line by hand. 2024, AI as autocomplete. 2025, agents doing the creative work. In 2026 the job is 90% shaping specs, 10% reviewing, and zero lines written by hand.

So the bottleneck moved. Code isn’t the moat anymore, and neither are screens. Knowing the customer and shaping the work is the moat, and that’s what a room full of product and project people already does for a living.

You become responsible for building complete products. AI fills in everything that isn’t directly in your background.Marc Andreessen, 2025

In ten years the word coder may be gone, and the word builder will be everywhere. That was the talk: what a builder actually does, and how to become one by Monday. It came in three parts.

Part one: the playbook

Four steps from an idea to your first paying customer. No fundraising, no cofounder hunt, no two-year build.

1. Don’t invent. Eavesdrop.

People are already telling you what to build. There are four places to listen.

  • Communities. On Reddit, Discord and Slack groups, people are begging for software that doesn’t exist.
  • Boring B2B workflows. What are people paying freelancers to do by hand, every week?
  • AI trend scanning. Pipe X, YouTube and Reddit into Claude and ask which complaint repeats.
  • Geo-niches. High demand, and bad or no software. Macedonia is full of them. GemFlow started with 200+ jewelry stores and no good tool.

Try searching: site:reddit.com "is there a tool for"

2. Copying is smart.

A whole YouTube genre exists about this. Search “Starter Story” and you’ll find hundreds of them: $20K a month, $35K a month, $100K in twenty-four hours. They’re not unicorns. They’re boring SaaS, copied and aimed at a new niche.

The move: find a proven model. Apply it to a niche you understand. Ship it better, smaller or local.

The room, with the Copying is smart slide on screen

3. The minimum viable funnel

Not an MVP. Build the funnel before the product. If one stage is broken, there’s no revenue.

  1. Traffic. Content, outreach, forums, ads.
  2. Landing page. The offer, how it works, a demo, one call to action.
  3. Lead magnet. Trade value for the email, or a dollar.
  4. Nurture. Email and SMS. Stay close.
  5. Offer. The buy button. Your first dollar.

4. Sell the work, not the tool.

SaaS sells a seat, and the customer does the work. Service-as-Software sells the outcome, and the agent does the work.

The old way
SaaS
Charged per seat. About 1% of the customer’s wallet. Crowded and replaceable.
The 2026 way
Service-as-Software
Charged per result. 4 to 10% of the wallet. A new space, hard to replace.

Part two: the Modern MBA

A company used to be six departments, six payroll lines and two years before anything shipped. In 2026 it’s one driver, one harness and five rails. That’s the whole company, on one page.

  • Your team: Claude Code. Engineering, design, writing, research. With MCPs, every tool plugs into it. It’s the agent harness.
  • Your brain: Obsidian. Every customer call, every spec, every idea. The second brain that feeds the agent.
  • Your stack: Rails and Hetzner. One opinionated starter kit that goes from 0 to millions. Stop debating stacks and ship.
The room at PM² during the Modern MBA section
The room during part two.

A talk in a room only goes so far, so I recorded how this works day to day: Claude Code as the harness, with the five rails driven from it.

The Modern MBA, running. Recorded in Macedonian.

Part three: Monday morning

Do these three things and you’re a builder. Skip them, and this was just a talk.

  1. Write down your ICP. One sentence: a specific niche and a specific person.
  2. Open the roadmap. It walks you through the funnel, step by step.
  3. Talk to five people in that niche this week. Not a survey. Conversations. Buy the coffee and listen hard.

From the room

Speaking in front of the Builder slide Naum mid-talk Naum in front of the playbook slide

Photos from PM², Skopje, May 16, 2026.

Naum Shapkarovski
Founder of Builders
More about me

Want me to give this talk at your event? Email me at naum@builders.mk.